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Rhapsody Resort Property Information

RR PROP INFO

Welcome to the Rhapsody Resort property information page.

We are dedicated to delivering a 4.5 star holiday experience to all our guests, please follow this page so you can be up to date with projects happening in and around the Rhapsody Resort, Surfers Paradise & surrounding areas.

Local Area

 
07.October.2021
 
Demolition and construction work in the neighbouring area is in progress which may be disruptive to Rhapsody Resort guests and residents. The new property development has been approved for 152-162 The Esplanade, Surfers Paradise, Q, 4217 which is situated directly to the south east of Rhapsody Resort. Minor work is due to begin on the site, however, Rhapsody Resort has not been provided with details regarding the building schedule. We do not currently know of an official start or conclusion date for the development and have requested that further information be provided so we may inform our guests and residents accordingly. We encourage you to contact our reception or reservations team with any questions or concerns you may have regarding this matter.

COVID-19

QLD Government Lockdown

Inline with QLD government guidelines, our recreational facilities will be closed for the lockdown period, 6pm Wednesday 29th June - 6pm Friday 02nd July 2021. We have implemented additional measures to ensure our guests, residents and staff are safe during this time.

A MESSAGE FROM THE GENERAL MANAGER ...

Updated 04/04/2021

The safety and wellbeing of our guests and staff at Rhapsody Resort are our top priorities now and always. We are monitoring the COVID-19 situation very closely and we are doing everything we can to ensure everyone remains healthy and safe.

We are committed to delivering and maintaining the highest standards of cleanliness and hygiene at our property. Additional preventative measures have been put in place, including reinforcing our strict cleaning protocols.

The most recent announcement permits recreational travel in Queensland from all Australian States and Territories.

Other conditions, such as prevailing social distancing and public gathering restrictions are also required to be followed. Up to date restrictions can be found on the Queensland Health Website. It is recommended all guests refer to this document for the most current updates on any COVID-19 restrictions/policies. Rhapsody Resort provides advice through the premises via signage on any Resort facility restrictions currently in place as a result of these restrictions.

  • Resort guests who may be considered a risk to other guests and staff should consider not proceeding with their reservation as we do not wish to offend, if we are forced to decline your reservation request before or on arrival, our duty of care is protect our current in house guests and staff.
  • Rhapsody Resort has increased its schedule of cleaning and disinfecting in all common areas of the property including elevators and recreational facilities.
  • Alcohol based hand sanitizer is available throughout the property and disinfectant wipes available upon request at Reception.
  • Should you feel unwell at any point during your stay, please ensure you seek medical assistance. (Please contact Reception as we will be happy to assist).
  • Observation of social distancing restrictions will be required at all times. This includes areas such as the swimming pool, sauna, gymnasium, BBQ areas and elevators.
  • New bookings are advised that refunds will not be provided for unavailability of any facilities closed due to COVID-19 as advice through this notice has been provided and is beyond our control.

We are continuing to monitor and act on Australian Health Department advice and are applying the restrictions detailed by the Queensland State Government as required by law. Guests can access the most up to date restrictions by accessing this link Queensland State Government's COVID-19 Roadmap.

Please refer to www.health.gov.au for the most current updates on COVID-19.

Thanks for your patience and understanding. We look forward to seeing you at Rhapsody Resort soon.

Best Regards,
Neil Munro
Resort General Manager
Rhapsody Resort